Refund policy
You can exchange any item purchased from Kultattire.com within 7 days of the purchase date under the following conditions:
- The product is faulty, damaged, or defective upon delivery.
- The product differs from the original specifications or what you ordered.
If you'd like to raise an issue, please inform us within 3 days of receiving your order by emailing contact us kultattire@gmail.com or calling +92 3350841997. Each case is reviewed individually, and we strive to resolve matters fairly.
For both domestic and international orders, we will provide a replacement if a damaged or faulty item is delivered. Please send photographic proof of the defective product to us kultattire@gmail.com within 7 days of purchase for us to process your claim.
There are certain situations where we may not be able to process exchanges, including but not limited to:
- Exchange requests are made after the allowed timeframe.
- The product shows signs of use or damage due to misuse.
- The product has been tampered with.
Note: No exchanges or replacements are offered for graphic or pop art products.
Refund Policy:
We do offer refunds if the product received is damaged, or if it is the wrong size or color, and we are unable to provide a replacement. Please note that shipping and handling charges are non-refundable. Refunds typically take 7-10 working days to process.